Frequently Asked Questions

Have Any Questions

Do I need to supply cleaning agents and equipment?

No, you don’t need to provide anything. We bring all the necessary cleaning products and equipment for every type of cleaning—whether it’s inside or outside your home or commercial space. We’re fully equipped to deliver a high-quality, hassle-free experience. If you have specific products or tools you’d like us to use, just let us know — we’re happy to accommodate special requests.

Who will clean my house?

According to the size of the job, we will dispatch a team of two or more professional residential cleaners. All our workers are well mannered and properly dressed which represent our professionalism. Moreover, our workers are not only well trained but also certified for the work they do.

What cleaning plans are available?

Apart from the one-off cleaning services offered for all our services, we have flexible cleaning plans for our window cleaning, residential cleaning, corporate cleaning, and restaurant cleaning services. Our customers can choose from daily, weekly, and monthly plans. Residential cleaning services are also offered on bi-weekly plans for added flexibility.

Can I give special cleaning instructions?

Yes! We respect that your space is yours. Despite our experience in cleaning different areas, we are happy to follow instructions from you on how to handle your own home. You can leave a note or talk directly with the manager beforehand so that the cleaners are properly briefed on what to do.

Should I supervise cleaning?

No, you do not need to be on the site to supervise the task yourself. However, you can choose to be on the premises to monitor the work going on to make sure it goes how you want. But be assured that our workers will provide an excellent job even if you are absent.

How much will this cost me?

We can give you quotes for cleaning depending on the cleaning task you need to be done.

What method do you use in cleaning carpets?

We mainly use the hot water extraction method for cleaning carpets. This is our recommended deep cleaning method because the effects are thorough and long-lasting. However, we provide dry cleaning services for people who do not want excessive use of water on their carpets because they worry about longer drying time or shrinkage.

How long will it take for my carpets to dry?

It will take 8 to 24 hours. The speed of the carpet drying process depends on environmental factors as well as the method used in cleaning them. The process can be quickened by use of humidifiers, fans or AC/heater. Ventilation is also a determining factor in this regard. Be careful not to expose carpet to dirt while it dries, as it can pick up dirt faster when still wet.

Do I need to sign a contract?

No, there is no long-term contract to sign, unless you are setting up a recurring cleaning schedule. You can contact us for one-time services without any obligation. You can book any service at any time, and if needed, our team will provide ongoing cleaning services per your requirements.

Do I need to be home while you clean?

No, you do not need to be home when we clean, although you are welcome to be there if you prefer. Most clients prefer to leave us to clean while they are at work or running errands, and you can come home to a sparkling clean space. If there are any special instructions, just let us know beforehand.

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For nearly 10 years, Imperial Cleaning has provided high-quality cleaning and maintenance services customized to our clients’ needs. We have extensive professional cleaning experience that ensures smooth service transitions.

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Mon - Fri : 8AM to 9PM

Sat : 9AM to 6PM

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📞 (215) 558-5252

📧 info@elitejanitorialservicespa.com

📍 610 Foxglove Dr, Morton, PA 19070

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